Terms & Conditions

A legal disclaimer

Welcome to Madame Butterfly S.A. your trusted source for exquisite flowers, both online and in our physical store. Before you explore our beautiful selection of floral arrangements and gifts, please take a moment to read this important legal disclaimer.

  1. Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any service or product without notice.
  2. Accuracy: We strive to provide accurate and up-to-date information on our website, including product descriptions, prices, and availability. However, errors may occasionally occur. We are not responsible for typographical errors, inaccuracies, or omissions related to pricing and product information.
  3. Product Availability: All products are subject to availability. We cannot guarantee the availability of specific products, and substitutions may be necessary. We will strive to provide a product of equal or greater value in such cases.

By using our website or making a purchase in our physical store, you acknowledge that you have read, understood, and agree to abide by the terms and conditions outlined in this legal disclaimer.

If you have any questions or concerns, please don’t hesitate to contact us. We value your business and are committed to providing you with the best possible flower shopping experience.

Thank you for choosing Madame Butterfly S.A.

Terms & Conditions – the basics

Before you start exploring our delightful products and services, please take a moment to familiarize yourself with our terms and conditions.

  • Order Placement: Orders can be placed online through our website. By placing an order, you agree to pay for the selected products and services.
  • Payment: We accept various forms of payment, including credit cards and online payment methods. Payment is due at the time of order placement.
  • Availability: All products are subject to availability. We will make every effort to fulfill your order as requested, but in cases of unavailability, we may substitute items of equal or greater value without prior notice.
  • Delivery Time: We offer delivery services within [Your Delivery Service Area]. Delivery times may vary depending on location and product availability. You will be provided with an estimated delivery window.
  • Recipient Information: Please ensure that the recipient’s address and contact information are accurate. We are not responsible for undeliverable orders due to incorrect information provided.
  • Cancellations: You may cancel your order up to [Your Cancellation Deadline] before the scheduled delivery date. After this time, cancellations are subject to a cancellation fee.
  • Refunds: Refunds will be issued in accordance with our refund policy, which you can find on our website.
  • Privacy: We respect your privacy and are committed to protecting your personal information. Our privacy policy outlines how we collect, use, and safeguard your data.
 

By using our website and services, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.

If you have any questions or concerns, please don’t hesitate to contact us. We appreciate your business and look forward to serving you with the freshest and most beautiful flowers.